Looking for an efficient and user-friendly way to access LGT online? Our digital private banking applications LGT SmartBanking and LGT Class E-Banking give you two options for accessing your portfolios and accounts.
LGT SmartBanking gives you quick and easy access to all information on your portfolio and on LGT in general. It also lets you process your payments, deal in securities, call up statements of assets and contact your relationship manager or LGT at any time.
LGT SmartBanking is straightforward, user-friendly and meets the highest quality standards of the industry.
Information: keep an eye on accounts and portfolios at all times
Communication: share ideas with your relationship manager
LGT SmartBanking can be used on any Web-enabled device (desktop, laptop, tablet, smartphone). LGT SmartBanking is compatible with the following browsers:
Chrome (v64 or higher)
Firefox (v59 or higher)
EdgeHTML (v13 or higher)
Safari (v9.1 or higher)
The LGT SmartBanking app works on mobile devices that meet the following system requirements:
Apple: iOS 10.0 or higher
Android: 6.0 or higher
For security reasons, you will need a user account complete with personal user ID and password in order to access LGT SmartBanking. A letter containing these details will be mailed to you. Your activation letter will be sent by separate cover. Please keep these documents in a safe place and do not share them with anyone else.
If you log in on a desktop, laptop or tablet:
For security reasons, you will always need to provide authentication on a second device as well as entering your user ID and password. This means that you will need a smartphone or a second tablet running the LGT SmartBanking app in order to use LGT SmartBanking on your desktop, laptop or tablet. This can be downloaded from your mobile device’s app store. Alternatively, you can use an LGT cryptogram scanner. This is a separate small scanning device that your contact will be happy to provide you with on request. You can use your smartphone or LGT cryptogram scanner to scan the cryptogram on your desktop, laptop or tablet to provide authentication. A security code will then appear to complete the authentication process.
If you log in on a smartphone:
If you would like to access LGT SmartBanking directly from your smartphone, you will only be required to enter your user ID and password. You will not need to provide authentication using a cryptogram. Please be aware that you will have to activate your mobile device before you can use the LGT SmartBanking app for the first time. You will need a desktop, laptop or tablet for this one-time activation.
Online banking applications are popular targets for fraudsters. For example, they try to circumvent security measures by obtaining user data via deceptive e-mails or malware and in this way gaining access to online banking. We at LGT therefore advise you to always be attentive and observe the following security instructions when using online banking:
Protect your data
Recognize phishing mails
Ending your online banking session securely
Please report any suspicious activity or irregularities in connection with your online banking immediately to LGT SmartBanking Support (tel. +423 235 23 25, Mon to Fri, 8 a.m. to 6 p.m. CET).