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LGT SmartBanking Pro – the digital platform for financial intermediaries

A clear and simple online banking solution is an essential tool for independent asset managers, family offices, fiduciary agents and lawyers. LGT SmartBanking Pro is precisely tailored to your needs.

LGT SmartBanking Pro – the benefits for you

LGT SmartBanking Pro is clearly laid out and based on the highest quality standards in the industry.

  • LGT SmartBanking Pro gives you an overview of stock exchange orders, maturities, corporate actions and outstanding documents for all client relationships.
  • Analyze asset performance in individual portfolios and prepare asset statements and reports.
  • Create and monitor stock exchange orders and payment instructions.
  • Find out more about the sustainability quality of a portfolio.
  • Share your ideas with LGT through a secure communication channel.
https://www.lgt.com/sb/en/help/
LGT SmartBanking Pro Login
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You can access LGT SmartBanking Pro on your desktop or laptop.

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Not got LGT SmartBanking Pro yet?

Please contact your relationship manager to gain access to LGT SmartBanking Pro.

Support

Our staff will be happy to answer any questions you may have.

Monday to Friday, 8am – 6pm (CET)
Phone +423 235 23 25

LGT SmartBanking Pro - Short manual

LGT SmartBanking Pro - Time-out configuration 

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The LGT e-documents service allows you to automatically import bank documents into your company’s document management system or electronic archive. The receipts are made available for download in PDF format on an SMFT (secure managed file transfer) server of LGT. An index file (XML) with metadata is generated for each bank document, which enables automatic storage in the document management system if required.

You can find more detailed information about the e-documents service here:

E-documents documentation

Value tables

If you are interested, please contact your client advisor. The E-Banking Support team will be happy to answer any technical questions you may have.

  • Technical requirements
  • E-documents: Download bank documents and import them into electronic archive
  • E-data: electronic data exchange
  • Guaranteeing security
  • Security instructions

LGT SmartBanking can be used on any Web-enabled device (desktop, laptop, tablet, smartphone). LGT SmartBanking is compatible with the following browsers:

Chrome (86.0 and higher)
Firefox (84.0 and higher)
Edge (87.0 and higher)
Safari (11.1 and higher)

The LGT SmartBanking app works on mobile devices that meet the following system requirements:

Apple: iOS 11.0 or higher
Android: 6.0 or higher

The LGT e-documents service allows you to automatically import bank documents into your company’s document management system or electronic archive. The receipts are made available for download in PDF format on an SMFT (secure managed file transfer) server of LGT. An index file (XML) with metadata is generated for each bank document, which enables automatic storage in the document management system if required.

You can find more detailed information about the e-documents service here:

E-documents documentation

Value tables

If you are interested, please contact your client advisor. The E-Banking Support team will be happy to answer any technical questions you may have.

LGT clients have the option of receiving electronic portfolio and transaction data (e-data). The data is made available daily on an LGT SFTP server, from where it can be downloaded manually or automatically. 
Server access requires a fixed IP address for the client. The public/private key procedure is used to ensure a secure connection between the client and the LGT server.

The following two data packages are available: 

SWIFT messages 
The SWIFT data package contains the following messages in SWIFT format:
MT535, MT536, MT940, MT950, MT999, MT300, MT320, MT330, MT350, MT515; MT544, MT546, MT566, MT599, MT600

LGT Standard 
The LGT Standard data package contains a position file, a transaction file and an exchange rates file. All three files are provided in both CSV and XML format.

Both data packages (SWIFT and LGT Standard) are delivered as standard. Delivery can also be limited to one data package depending on requirements. The data are delivered as of the booking date. 

You can find more detailed information on e-data here:

E-data documentation

Example messages

Value tables

For security reasons, you will need a user account complete with personal user ID and password in order to access LGT SmartBanking. A letter containing these details will be mailed to you. Your activation letter will be sent by separate cover. Please keep these documents in a safe place and do not share them with anyone else.

If you log in on a desktop, laptop or tablet:
For security reasons, you will always need to provide authentication on a second device as well as entering your user ID and password. This means that you will need a smartphone or a second tablet running the LGT SmartBanking app in order to use LGT SmartBanking on your desktop, laptop or tablet. This can be downloaded from your mobile device’s app store. Alternatively, you can use an LGT cryptogram scanner. This is a separate small scanning device that your contact will be happy to provide you with on request. You can use your smartphone or LGT cryptogram scanner to scan the cryptogram on your desktop, laptop or tablet to provide authentication. A security code will then appear to complete the authentication process.

If you log in on a smartphone:
If you would like to access LGT SmartBanking directly from your smartphone, you will only be required to enter your user ID and password. You will not need to provide authentication using a cryptogram. Please be aware that you will have to activate your mobile device before you can use the LGT SmartBanking app for the first time. You will need a desktop, laptop or tablet for this one-time activation.

Sign-up instructions (pdf)

Online banking applications are popular targets for fraudsters. For example, they try to circumvent security measures by obtaining user data via deceptive e-mails or malware and in this way gaining access to online banking. We at LGT therefore advise you to always be attentive and observe the following security instructions when using online banking:

Protect your data

  • Never give user IDs, passwords or access and activation letters to any third party, and do not take any photos, copies or scans of these.
  • Always question unsolicited or unexpected contacts purporting to be from LGT, e.g. asking for account information or offering to resolve IT problems.
  • Only use the original LGT SmartBanking website and the original mobile app for online banking with LGT.
  • More generally, LGT will never ask you to disclose confidential data or grant remote access to your e-banking by telephone or e-mail.
  • Carefully check the information that appears on your authentication device when logging in or making a transaction, and only proceed when you are completely happy. 

Recognize phishing mails 

  • Check e-mails (e.g. based on sender address and content) and app push notifications carefully. Even an email that seems to come from a familiar sender could be forged.
  • Do not open any links or attachments in emails that appear suspicious.

Device security 

  • Use the latest release of all operating systems and browsers and up-to-date, tested antivirus programs on all devices (computers, laptops, cell phones, tablets, etc.).
  • Activate your computer’s firewall.

Password security

  • Choose complex passwords for your device and applications.
  • Do not reveal your password to anyone.
  • Use difference passwords for each e-banking application and change them regularly.

Ending your online banking session securely

  • Make sure you end your LGT SmartBanking session properly using the dedicated “Logout” function. Do not simply close the website or browser.
  • After logging out of your online banking session, delete your browser history (empty cache). Alternatively, open LGT SmartBanking using your browser’s incognito or private mode. That way, none of your data will be stored.

Contact us:
Please report any suspicious activity or irregularities in connection with your online banking immediately to LGT SmartBanking Support (tel. +423 235 23 25, Mon to Fri, 8 a.m. to 6 p.m. CET).