LGT SmartBanking is straightforward, user-friendly and based on the highest quality standards in the industry.
Get your personal LGT SmartBanking account in just three steps.
Here are our step-by-step guides to getting into LGT SmartBanking for the first time.
LGT SmartBanking can be used on any web-enabled device (desktop, laptop, tablet, smartphone). The following browsers are supported for the use of LGT SmartBanking.
Chrome (102.0 and higher)
Firefox (102.0 and higher)
Edge (102.0 and higher)
Safari (15.0 and higher)
The LGT SmartBanking app works on mobile devices, these must meet the following system requirements:
Apple: iOS 13.0 or higher
Android: 8.0 or higher
E-banking access with other operating systems such as BlackBerry OS, Linux, Windows RT and Windows Phone or the browsers Opera, Internet Explorer, Vivaldi, etc. is not possible. Beta or pre-release versions of the operating systems and browsers listed above can be used, but the full functionality cannot be guaranteed. In addition, we do not offer support for these versions.
For security reasons, you will need a user account complete with personal user ID and password in order to access LGT SmartBanking. A letter containing these details will be mailed to you. Your activation letter will be sent by separate cover. Please keep these documents in a safe place and do not share them with anyone else.
If you log in on a desktop, laptop or tablet:
For security reasons, you will always need to provide authentication on a second device as well as entering your user ID and password. This means that you will need a smartphone or a second tablet running the LGT SmartBanking app in order to use LGT SmartBanking on your desktop, laptop or tablet. This can be downloaded from your mobile device’s App Store. Alternatively, you can use an LGT cryptogram scanner. This is a separate small scanning device that your contact will be happy to provide you with on request. You can use your smartphone or LGT cryptogram scanner to scan the cryptogram on your desktop, laptop or tablet to provide authentication. A security code will then appear to complete the authentication process.
If you log in on a smartphone:
If you would like to access LGT SmartBanking directly from your smartphone, you will only be required to enter your user ID and password. You will not need to provide authentication using a cryptogram. Please be aware that you will have to activate your mobile device before you can use the LGT SmartBanking app for the first time. You will need a desktop, laptop or tablet for this one-time activation.
Online banking applications are popular targets for fraudsters. For example, they try to circumvent security measures by obtaining user data via deceptive e-mails or malware and in this way gaining access to online banking. We at LGT therefore advise you to always be attentive and observe the following security instructions when using online banking:
Protect your data
Never give user IDs, passwords or access and activation letters to any third party, and do not take any photos, copies or scans of these.
Recognize phishing mails
Use the latest release of all operating systems and browsers and up-to-date, tested antivirus programs on all devices (computers, laptops, cell phones, tablets, etc.).
Activate your computer’s firewall.
Please report any suspicious activity or irregularities in connection with your online banking immediately to Support (tel. +423 235 23 25, Mon to Fri, 8 a.m. to 6 p.m. (CET)).